Frequently Asked Questions

A few items that may be helpful to understand more about The Modern Psychics and how we work.

You can book directly on the website once you have chosen your practitioner. Each practitioner keeps their own diary, and their availability is controlled by themselves.

Please do not be concerned as you get the same results with a live video session as in person. All our practitioners advise you in the same way as they would in person. All of the sessions are aligned with energy, and this is universal whether it is in person or remote.

You are welcome to email the main website (contact us) and ask advice and we will suggest which practitioners would be most suited to you.

Once you have made your booking, you will receive an email with confirmation and also a link to your video appointment. You can also login to your account and view any upcoming appointments and accompanying video links.

All video appointments are carried out using Google Meet so you can easily join in any browser without the need to download anything.

If you are booked in for animal communication please email a photograph at least 24 hours beforehand.

Please make sure you have good internet access beforehand and are seated somewhere quiet and comfortable with no distractions.
Please silence your mobile.

This is a way to ask specific questions to the practitioner of your choice and they will reply within *24 hours.

This enables a shorter reading with a 24 hour maximum answer.

Email readings are not refundable.

*All practitioners endeavour to reply within 24 hours, however this may vary if requests are received over weekends or busy periods.

If you have not received your reading please let us know – you can contact us here

Coming soon

You will be able to sign up for a weekly tarot reading with any of our tarot or Rune practitioners. This would be a short 5 plus card/rune reading sent to your inbox on a weekly basis.

You will be able to sign up for this regularly or just pick a certain timeline to suit.

We require 24 hours notice for a full refund.

Email readings are non-refundable.

If you are not happy with the way the session is going you can curtail it if this is within 10 minutes of the start you will then be given a full refund*.

Once a session has progressed over 10 minutes there is no refund offered.

*This does not apply to Shamanic or Wicca Healing sessions as these require significant prior preparation and therefore non-refundable.

Whilst all our practitioners are hand picked and extremely good, some of our practitioners have been working for many more years than others and are more experienced, hence their pricing is higher when compared to others.

Some of the sessions can involve preparation beforehand (animal communication) and some are very hard on the energy of the practitioner who may need a longer recovery time (wicca healing or shamanic clearing for instance). This is therefore reflected in the pricing.

Please address any complaints in writing to us (contact us)

We are more than happy to help facilitate private or corporate events.

You can get in touch with us by contacting us here.

We can arrange an in person session if the practitioner is available.

You can contact us here.

Retreats will be coming soon, please contact us if you have any thoughts or questions.

House clearing will be coming soon, please contact us if you have any thoughts or questions.

We are happy to take bookings worldwide and our platform will accept payments.
All the bookings are shown in your local time when you make a booking . If you require a specific time not shown please email us and we will try to accommodate – hello@themodernpsychics.com